Shipping Policy

At Mopofashion, we are committed to ensuring your order is delivered promptly. Here’s what you need to know about our shipping process:

1. Shipping Rates

Domestic Shipping: Free standard shipping within Japan. Expedited shipping options are available for an additional fee.
International Shipping: Rates are calculated based on destination and package weight. Shipping costs are shown at checkout.

2. Processing Time

Order Processing: Typically takes 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Preparation: Once processed, you will receive an email with tracking information.

3. Shipping Methods

Domestic Shipping: Standard and expedited shipping options.
International Shipping: We use reliable global carriers. Delivery times vary by destination.

4. Delivery Times

Domestic: Standard shipping usually takes 3-5 business days. Expedited options are faster.
International: Estimated delivery time ranges from 7-21 business days, depending on the destination and customs processing.

5. Order Tracking
You will receive a tracking number once your order ships. Use this to monitor your shipment’s status.

6. Shipping Delays
Delays may occur due to factors such as weather conditions, customs delays, or carrier issues. We appreciate your understanding and patience.

7. Address Accuracy
Ensure your shipping address is correct. We are not responsible for issues arising from incorrect addresses. Contact us immediately if address changes are needed.

8. Shipping Issues
For any problems with your shipment, such as missing or damaged items, contact us at service202306@sina.com. We will work to resolve the issue.

9. Customs Duties
International shipments may be subject to customs duties and taxes, which are the customer’s responsibility.

10. Contact Us
For shipping questions or concerns, please email service202306@sina.com.

Thank you for choosing Mopofashion! We appreciate your business and are here to ensure your satisfaction.